delegator AI

Delegator AI is a solution for the increased volumes of service requests across multiple and disjointed engagement/communication platforms.

Welcome to Delegator AI

Let's get started! Delegator AI can't wait to take care of everything for you.

Our Services

Delegator AI will help the organisation by automatically assigning the task(tickets) to employees based on the Machine Learning Prediction Algorithm by considering factors like task priority, employee skills, ticket similarity , employee schedule, employee workload, etc. and will provide updates to the customers accordingly.

customer satisfaction

The customer support is hindered due to the lockdown situations, Work from Home situations, and manual assignment processes which may lead to customer dissatisfaction and frustration. The support team’s inability to resolve the issues quickly and effectively resolve them is resulting in the least customer satisfaction and frustration. It is also difficult to find the right employee with the skills who can resolve the issue.

employee efficiency

It is also difficult to find the right employee with the skills who can resolve the issue. The problems faced by the businesses are low utilisation of employees skills, failed SLAs, poor visibility into performance, etc.

innovation IN delegate

Delegator AI will enable the employees to receive notification regarding their tasks and will even transfer it to other based employees based on their unavailability. Delegator AI will also assist managers in calculating promotions by tracking their performance continuously.